Join Cygnus Biosciences

Company

Join Cygnus Biosciences

Responsibilities

1. Develop and expand sales channels in key international markets, including Southeast Asia, the Middle East, Europe, and North America, by identifying and managing distributors, healthcare institutions, research laboratories, and other strategic customers to achieve annual sales targets.
2. Develop and execute regional sales strategies, analyze customer needs, and provide tailored solutions based on the company's sequencing platforms and products.
3. Build and maintain strong relationships with key accounts, leading commercial negotiations, contract execution, order fulfillment, and payment collection to ensure business success.
4. Collaborate closely with technical support and application teams to deliver product training, technical consultations, and after-sales support, ensuring an excellent customer experience.
5. Monitor industry trends, regulatory developments, and competitive activities, and provide regular market intelligence reports to optimize regional sales strategies.
6. Represent the company at international exhibitions, scientific conferences, and other marketing events to strengthen brand awareness and expand business opportunities.

Qualifications

1. Bachelor's degree or above in Biotechnology, Biomedical Engineering, Life Sciences, International Business, Marketing, or a related field.
2. Minimum of 5 years of international sales experience, preferably in life science instruments, medical devices, genomics, or molecular diagnostics.
3. Fluent in English with excellent written and verbal communication skills. Proficiency in additional languages, such as Arabic or Spanish, is highly desirable.
4. Strong understanding of international healthcare and life science markets, with proven experience in distributor management, key account development, and cross-cultural business negotiations.
5. Results-driven, self-motivated, and willing to travel extensively internationally (approximately 60% or more) or relocate overseas as required.
6. Overseas study or work experience, as well as an established network within the healthcare or life science industry, will be considered a strong advantage.
7. Familiarity with international regulatory requirements and certification processes, including CE marking, FDA regulations, or other relevant medical device standards, is preferred.

Responsibilities

1. Provide technical consultation by understanding customers' research and clinical needs in genomics, transcriptomics, epigenomics, pathogen detection, oncology NGS, and related applications, and design end-to-end sequencing workflows based on the company's sequencing platforms.
2. Deliver technical presentations, platform demonstrations, and application seminars both online and onsite, including instrument demonstrations and wet-lab workflow training.
3. Provide timely remote and onsite technical support to resolve customer issues related to library preparation, sequencing workflows, instrument operation, and software usage.
4. Maintain close relationships with key customers through regular technical follow-ups, collect user feedback, and introduce new applications and workflow solutions to enhance customer satisfaction.
5. Develop technical documentation, including FAQs, application notes, troubleshooting guides, and case reports, to enrich the internal knowledge base and support sales and customer service teams.

Qualifications

1. Master's degree or above in Molecular Biology, Genetics, Genomics, Bioinformatics, or a related life science discipline.
2. Minimum of 3 years of experience in the next-generation sequencing (NGS) industry.
3. Hands-on experience with at least one major sequencing platform, such as Illumina, MGI, PacBio, or Oxford Nanopore, with a solid understanding of sequencing principles, workflows, and data characteristics.
4. Strong expertise in the complete NGS laboratory workflow, including DNA/RNA extraction, library preparation, quality control, sequencing operation, and experimental workflow optimization.
5. Excellent analytical and troubleshooting skills, with the ability to identify and resolve complex technical issues independently.
6. Strong communication and presentation skills, with a customer-focused mindset and the ability to explain complex technical concepts clearly to users with different technical backgrounds.
7. Proficient in English (CET-6 or equivalent), with strong written and verbal communication skills for technical documentation, email correspondence, and customer interactions.
8. Willingness to travel domestically and internationally for approximately 30–40% of the time.